Application Support (AS+):
- We understand your business to analyse how the program can be best used for your requirement,
- Helping users overcome barriers in communication through friendly interactions,
- Understand issues (both technical and functional), analyse them in-depth to reach the root cause and provide long-term solutions,
- Train users from time to time on how to correctly use the program,
- Gather report requirements and get custom reports created.
Custom Reporting (CR+):
- Accessing requirement
- Checking if the requirement can be fulfilled using pre-existing reports.
- Finalize specs and choosing best platform to create the report
- Design report, extensive unit testing, user training, UAT and deployment in Live.
- Monitor report performance and continued support.
Our team is also experienced with in-house reporting techniques used by Yardi Voyager ie YSR (Yardi Spreadsheet Reporting) and also leading reporting tools in the market like SSRS and Crystal reporting.
Training & Consultation (TC+):
- Train and consult users on basic modules, advanced modules, modules specific to their role as the need may be.
- Provide training on new functionalities, establish best practices and guide on Do's & Dont's.
- Identify if users are using a process wrongly and show them correct process to follow.
- Answer queries on why and how from users to help them use program better.
Implementation Support (IS+):
Leading Property Management softwares like Yardi Voyager are moving to cloud services as they offer a number of benefits including but not limited to:
- Low chance of data loss.
- Faster issue resolution time.
- Quick upgrades and maintenance activities.
- Reduction in harware and manpower required.
- Lower investments.
Our IS+ experts provide end-to-end techno-functional support during Yardi Voyager and related product installations.
Our core members have been with Yardi Voyager for a decade and being technically and functionally well equipped, they are well aware of the most commonly encountered issues and the kind of support required by clients on daily basis.
This urged them to research on what solutions are presently available for clients in the market and what else can be provided.
Once they figured out what more could be made available to make life of clients simpler, they strategically designed support programs which are a one-stop destination for all your needs; be them daily support, custom reporting, training and consultation or implementation support. We provide all these at the best rates in the market through flexible packages suited to your needs.
Since you have reached here, it means one or more of our services are a perfect match with something that you are looking for.
So just hit the 'Get In Touch' button, fill up your requirement and share your contact details.
Our experts will get in touch with you ASAP and we can take this further..